TERMS OF SERVICE

Anya Quinn Group LLC | Citizens of Life™

Last Updated: October 2026

These Terms of Service (“Terms”) apply to programs, courses, challenges, coaching services, digital products, physical materials, workshops, and other products or services (“Services”) offered by Anya Quinn Group LLC (“Company,” “we,” “us,” or “our”).

By purchasing, enrolling in, accessing, or participating in any Service, you (“Client,” “Participant,” or “you”) agree to these Terms.

1. All Sales Final / No Refunds

All sales are final unless otherwise required by applicable law.

Because our Services may include immediate access to digital content, proprietary materials, live experiences, shipped materials, or reserved participation, we do not offer refunds, cancellations, credits, or exchanges after purchase except where required by law.

Failure to attend live sessions, complete materials, participate in a program, or use purchased content does not entitle you to a refund.

2. Payments & Payment Plans

You agree to pay the price displayed at checkout at the time of purchase, including any applicable shipping, handling, or taxes.

For Services offering payment plans, you remain responsible for completing all scheduled payments. Payments may be automatically charged according to the payment plan selected at checkout.

Failure to complete payments may result in suspension or termination of access and, where permitted by law, collection of outstanding amounts.

Selecting a payment plan does not create a month-to-month subscription and does not allow cancellation of the remaining payment obligation unless expressly stated otherwise.

3. Program-Specific Terms

Specific Services may contain additional terms, schedules, access periods, eligibility requirements, deliverables, or participation requirements presented on the applicable sales or checkout page. Those terms are incorporated into these Terms.

Inner Balance Blueprint: SOUL Reset

Participants receive 12 months of program access from the applicable enrollment or access date unless otherwise stated at purchase.

The current program price and available payment options will be displayed at checkout.

30-Day Reset Challenge

The 30-Day Reset Challenge is a guided 30-day educational and personal-development experience.

Depending on the applicable offer, participation may include physical materials such as the S.O.U.L. Work Second Edition book and 30-Day Reset Journal; digital audio or meditation materials; assessments; live group Zoom sessions; text reminders; and other materials described on the applicable sales page.

The Challenge fee, shipping/handling charges, start date, and included materials will be displayed on the applicable sales or checkout page.

All Challenge sales are final and non-refundable except where otherwise required by law.

4. Shipping & Physical Materials

Some Services include physical books, journals, workbooks, or other materials.

Participants are responsible for providing a complete and accurate mailing address at checkout.

Company is not responsible for delays caused by carriers, incorrect addresses provided by the purchaser, weather, customs, or circumstances outside Company's reasonable control.

International participants may be responsible for customs duties, taxes, import fees, or other charges unless expressly stated otherwise at checkout.

5. Access & Personal Use

Access to Company programs and digital materials is personal, limited, non-exclusive, and non-transferable.

You may not share account credentials, digital materials, private links, recordings, or other restricted content with individuals who have not purchased or been authorized to access the applicable Service.

6. Intellectual Property

All original Company materials, including courses, frameworks, methodologies, assessments, exercises, videos, audio recordings, meditations, written materials, journals, workbooks, graphics, and other proprietary content are owned by or licensed to Anya Quinn Group LLC and protected by applicable intellectual-property laws.

This includes, where applicable, the SOUL Reset Method, nervous-system repatterning frameworks, and related proprietary educational materials.

Purchasing a Service grants you a limited license for your own personal use. It does not transfer ownership of Company intellectual property.

You may not reproduce, distribute, sell, teach, publish, commercially exploit, create unauthorized derivative works from, or claim ownership of Company materials without written permission.

7. Confidentiality & Group Participation

Some Services include group calls or other interactive experiences.

Participants agree to respect the privacy of other participants and not disclose another participant's personal stories, identifying information, or confidential information outside the group without permission.

Participants may discuss their own experiences and opinions.

Certain Services may involve live group sessions, discussions, coaching interactions, or other environments in which personal or confidential information may be shared.

Participants agree to respect the privacy and confidentiality of all participants and may not disclose, record, publish, distribute, screenshot, or share another participant's personal stories, identifying information, private communications, or confidential information without that person's permission.

Participants also agree to respect the privacy of Anya Hildreth and Anya Quinn Group LLC. Personal, private, confidential, or non-public information about Anya Hildreth, her family, health, personal life, business operations, finances, clients, or other matters learned through participation in a Service may not be recorded, disclosed, published, distributed, or shared with third parties without written permission.

Company's proprietary methods, internal processes, business information, program materials, and other non-public proprietary information must also remain confidential and may not be shared or used outside the purposes for which access was provided.

8. Educational Purposes — Not Medical or Mental Health Treatment

Company Services are provided for educational, coaching, wellness, and personal-development purposes.

They are not psychotherapy, medical care, psychiatric care, diagnosis, treatment, or a substitute for services provided by appropriately licensed healthcare professionals.

References to stress, emotions, nervous-system regulation, emotional resilience, or related concepts are educational in nature and should not be interpreted as medical or mental-health treatment.

Participants should seek appropriate professional care for medical or mental-health concerns and are responsible for determining whether participation is appropriate for their circumstances.

9. Personal Responsibility & Results

Individual experiences and outcomes vary.

Company does not guarantee specific personal, professional, emotional, financial, health, relationship, or other results from participation in any Service.

Participants remain responsible for their decisions, actions, participation, and well-being.

10. Scheduling & Program Changes

Company may reasonably modify schedules, dates, delivery methods, instructors/facilitators, or other logistical aspects of a Service when necessary.

Because the Company is operated by a human being and unforeseen illness, emergencies, technology failures, or other circumstances may occur, live sessions may occasionally need to be rescheduled.

When reasonably possible, participants will be notified and an alternative arrangement will be provided.

11. Payment Disputes

If you believe a payment was made in error or there is a problem with your purchase, please contact Company promptly so we have an opportunity to investigate and address the issue.

Nothing in these Terms is intended to waive any consumer rights or dispute rights that cannot legally be waived.

12. Community Conduct

Participants are expected to interact respectfully during live calls, groups, communities, and other Company-hosted spaces.

Harassment, threats, discrimination, intentional disruption, unauthorized solicitation, or behavior that compromises the safety or privacy of other participants may result in removal.

Serious or repeated violations may result in termination of access without refund, subject to applicable law.

13. Testimonials & Experiences

Testimonials, reviews, and participant stories represent individual experiences and are not guarantees that another participant will achieve the same or similar results.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Company will not be liable for indirect, incidental, consequential, special, or punitive damages arising from participation in or use of the Services.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

15. Governing Law

These Terms are governed by the laws of the State of [North Carolina or Virginia — confirm with your attorney], without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

16. Changes to These Terms

Company may update these Terms periodically. The version in effect at the time of purchase will generally govern that purchase unless applicable law or the applicable agreement provides otherwise.

17. Agreement

By completing a purchase, enrolling in, accessing, or participating in a Service, you acknowledge that you have read, understood, and agreed to these Terms.

18.SMS/Text Messaging Terms

By providing your mobile number and expressly opting in to receive text messages from Anya Quinn Group LLC DBA Citizens of Life™, you consent to receive text messages related to the products, programs, or services for which you enrolled, including program reminders, encouragement, updates, scheduling information, and other communications described at the time you opt in.

Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase. You may opt out of non-essential text messages at any time by replying STOP. For assistance, reply HELP or contact us at [BUSINESS EMAIL].

We do not sell or share your mobile number with third parties for their own marketing or promotional purposes. We may provide information to service providers that assist us in delivering text messages and operating our Services, solely as necessary to provide those services.

Wireless carriers are not responsible for delayed or undelivered messages. You are responsible for providing an accurate mobile number and notifying us if your number changes.